Sexuality Happens

Someone somewhere is laughing at me…

I’m not sure what I’ve done that is so horrible to deserve all this karmic retribution. I mean, I volunteer, I adopt rescue animals, I let people in front of me when driving, I donate to charity, I give food to the homeless on the street. I’m studying to be a teacher. Come on.

I went to buy my Mac today (Dacia – the refurbished one was only 100 bucks less than the one I wanted, and I would have had to wait a week. I need to be online to work on Thursday, plus I have this curriculum due soon and need to work on it). I bought it, MS office, a 3 years service plan + accident insurance, and a case. While I was waiting, I called the registrar at Widener to double check they got my petition to graduate. They hadn’t. In fact, they also hadn’t changed me out of the Doctoral program to the Master’s program, even though I turned in all my paperwork in January. Early January. Fuck.

I went to lunch, and got back to the hotel. I plugged in my Mac, ready to install Word and get to work on this homework that is due. It was on for 30 seconds, and then shut down. I couldn’t get it to turn on again. I let it charge, tried again. Nope. Unplugged it, tried, nope. I tried all the weird tricks in the little booklet…but even though the battery power have 4 dots, it wouldn’t turn on.

I called Apple. She wanted my serial number…which involved me turning on the computer to get to it…which I could do. She asked me if I could hear a ding. No, I told her, it’s not doing ANYTHING. She then told me I could ship it into them, and I’d get it back in a week or two (keep in mind I need to be online Thursday to work, and have about 60 pages + research to type for Monday). She told me it was my fault for buying it from Best Buy rather than Apple.com.

Um, what? It’s still your product. YOU sell to Best Buy, making them a distributor. Don’t tell me I shouldn’t have bought from there, because guess what? I need your product TODAY. There is no Apple store here. I cannot wait for it to ship from Apple.com. Plus, the Apple Protection Plan involves shipping it into the company…the Best Buy plan involves bringing it into the store and having the Geek Squad fix it, usually while you wait. Hmmm…I wonder (given the fact I use my computer 12 hours a day or more) which I’d choose. I didn’t tell her to fuck off, but I did ask her what kind of product they were putting out that was supposed to be “all that” and then wouldn’t even turn on. Again, she told me if I had bought it from Apple.com, it wouldn’t have happened.

I called Best Buy. They told me to bring it back. Well, my mother (she with the rental car) and sister are shopping (again, third day in a row) for Prom Dresses. I have no way to get to Best Buy. I am flying home tomorrow, and have a hunk of metal for a car in PA.

I bought a Mac because everyone wouldn’t shut up about how wonderful they were, and I’d had problems with my Dell. I have to say folks, that I’m VERY unimpressed, and incredibly pissed.

And if one more person tells me that it can only get better, I will hit them. Someone said that about my house and my grandmother, then I was in a car crash. Then someone else said it, and my computer crashed. Then someone else said it, and I lost my cell phone (although it was found a few hours later). This morning, my mother said it, and I found out about my University issues. On the way home from Best Buy, my friend said it on the phone, and voila, I have a broken computer (brand new).

This is ridiculous. Every single aspect of my life is going to pieces, and I have no idea why, or what I did to make it happen. I just don’t get it.

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2 comments

2 Comments so far

  1. JohnBaku March 25th, 2008 4:22 pm

    Eeeek… I know you are going to hate me for telling you this now but once you do get your Mac running you are going to just love it! 7 years and 14hrs a day later I couldn’t ask for a better tool!

    On a side note, I would never buy computer stuff anywhere else other then an Apple store or Apple.com. Even from Apple things can brake or be DOA but at least the experience is always good! I would just go return your laptop to BestBuy and head to an Apple store if there was one in your area.

    Smile! :-)

  2. Bruticus March 27th, 2008 1:54 am

    FYI, the phone tech support (last I heard) for Apple in the United States is handled by a really shitty call center company that I used to work for where everyone is overworked, underpaid, and treated like shit. For all I know the person you were talking to was reading off a script.

    There were many times working at said call center (I did “support” for an online travel agency) where I had no choice but to tell customers that I could not help them and that they were totally screwed. I even had to tell a FEMA employee that no, I could not change his travel plans or give him his money back because he was being sent to New Orleans to assist after Katrina hit. (No, I’m not kidding.)

    I’m not saying that you shouldn’t be upset. I agree with you. And I think you should complain to Apple. Just try not to take it out on the wage slave you were talking to on the phone. In all likelihood it’s a college student in a poor area of our “great” nation trying to make ends meet, or worse, a non-student that depends on that shitty job to put food on the table because there aren’t any other jobs and you’re easily replaced if you don’t toe the line.

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